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- Hotline 1280-0821
- Puputan Renon East ST. 1190 Denpasar, Bali
- (+62) 123-321-543
- supporrt@domain.com
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Term and Conditions
These Terms and Conditions (“Agreement”) govern the use of security monitoring services provided by Viora H Corporation (“Company,” “we,” “our,” or “us”). By signing up for our services, you (“Customer,” “you,” or “your”) agree to comply with these terms. Please read them carefully.
1. Scope of Services
1.1 Service Description: Viora H Corporation provides remote security monitoring, access control oversight, video surveillance monitoring, and related security services.
1.2 No Guarantee of Crime Prevention : Our monitoring services are intended as an enhancement to security but do not guarantee crime prevention, incident elimination, or law enforcement intervention.
1.3 Service Availability: While we strive to provide continuous monitoring, we do not guarantee uninterrupted service due to factors beyond our control, including but not limited to internet outages, power failures, or technical malfunctions.
2. Customer Responsibilities
2.1 Accurate Information: Customers must provide and maintain accurate contact details, emergency contacts, and property information.
2.2 System Compatibility: Customers are responsible for ensuring their security systems are compatible with our monitoring services.
2.3 Local Compliance: Customers must comply with local, state, and federal regulations regarding surveillance and security monitoring.
3. Payment Terms
3.1 Fees and Billing: Customers agree to pay the applicable fees based on their selected service plan. Payments must be made on time as specified in the subscription agreement.
3.2 Late Payments: Late payments may result in suspension or termination of services. A late fee may be applied.
3.3 Non-Refundable Payments: All payments made to Viora H Corporation are non-refundable, except where required by law.
3.4 Auto-Renewal: Services may be automatically renewed at the end of the billing cycle unless canceled by the Customer before renewal.
4. Limitation of Liability
4.1 No Liability for Losses: Viora H Corporation is not responsible for any losses, damages, injuries, or liabilities arising from criminal activities, security breaches, or system failures.
4.2 Indemnification: Customers agree to indemnify and hold harmless Viora H Corporation, its employees, and affiliates from any claims, damages, or legal actions resulting from the use of our services.
4.3 Force Majeure: We are not liable for service interruptions or failures due to unforeseen circumstances such as natural disasters, power outages, cyberattacks, or government regulations.
5. Cancellation and Termination
5.1 Cancellation Policy: Customers may cancel their subscription with prior written notice as specified in their service agreement. Cancellation does not entitle the customer to refunds for unused services.
5.2 Termination by Company: We reserve the right to terminate or suspend services for non-payment, violation of terms, misuse of services, or at our sole discretion if necessary for operational integrity.
6. Dispute Resolution & Governing Law
6.1 Arbitration Agreement: Any disputes shall be resolved through binding arbitration in Texas.Customers waive their right to a class-action lawsuit.
6.2 Governing Law: This Agreement shall be governed by and construed under the laws of Texas.
7. Amendments and Updates
7.1 Changes to Terms: Viora H Corporation reserves the right to modify these Terms and Conditions at any time. Customers will be notified of significant changes. Continued use of services constitutes acceptance of revised terms.